Shipping and Delivery Policy
At Intelleci Publications PVT LTD(ScientificIQ Conferences), we strive to ensure a seamless and timely delivery of all digital products purchased through our platform. This Shipping and Delivery Policy outlines the key details about the delivery process for digital products.
1. Delivery Method
All digital products are delivered electronically. Upon successful purchase, you will receive an email confirmation containing:
- A download link (if applicable)
- Access credentials or instructions for use (if applicable)
- Any additional resources or documentation related to your purchase
2. Delivery Timeline
- Most digital products are available for immediate download or access upon successful payment confirmation.
- In rare cases where manual processing is required, delivery may take up to 24–48 hours.
3. Delivery Confirmation
An email will be sent to the address provided during checkout, confirming the availability of your digital product. Please ensure that your email address is entered correctly to avoid delays.
4. Access and Download Limits
- You are granted access to download or utilize the digital product for personal or professional use as specified during purchase.
- Download links, if provided, may have a limited number of downloads or an expiration period. Please ensure you save your product securely.
5. Failed or Delayed Deliveries
- If you do not receive your digital product within the specified timeframe, check your spam or junk email folder.
- For further assistance, contact our support team at [Insert Contact Email] with your order details.
6. Refund and Cancellation Policy
Since digital products are non-tangible and instantly accessible, we typically do not offer refunds once the product has been delivered. Exceptions may apply under the following circumstances:
- The product was not delivered due to a technical issue on our end.
- The product is materially defective or differs significantly from its description.
For full details, please refer to our Refund and Cancellation Policy.
7. Customer Support
For questions or issues related to your purchase, please contact our support team at:
- Email: support@scientificiq.org
- Phone: +1 4094196331
8. Intellectual Property Rights
All digital products are protected under copyright laws and are for your personal use unless stated otherwise. Redistribution, resale, or unauthorized sharing of the product is strictly prohibited.